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FAQ's and TIPS

Never drive a car that could be unsafe because of damages from your accident. We will gladly arrange for your car to be towed to LakeSide Collision.

Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our location and ask that the insurance company come to inspect the car at LakeSide Collision. If you have already gone to a drive-in claims facility, make sure you bring a copy of the insurance adjuster's estimate with you when come to our facility for repairs.

As a consumer, it's nice to know that there is no law that requires you to get more than one estimate or appraisal on your vehicle. If requested, you may supply one estimate from the shop where you intend to have the repair work done.

You have the right to take your vehicle to the collision repair center of your choice. Your insurance company cannot require you to go to a particular shop.
Never drive a car that could be unsafe because of damages from your accident. We will gladly arrange for your car to be towed to LakeSide Collision.

Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another we will be happy to go over the estimates with you.

Let us help you work with your insurance company. LakeSide Collision has established positive business relationships with virtually every auto insurance company. Our ability to "cut through the red tape" ensures a smoother, faster repair process.

LakeSide Collision can pre-arrange for you a rental vehicle. You can drop your vehicle at our facility for repair and the rental company will pick you up; when your vehicle is ready for delivery, you can leave the rental at our facility and it will be picked up by the rental company.

If you are the claimant, (you were not at fault), you are entitled to a rental vehicle during the time your vehicle is being repaired.


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